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Proudly Serving the
Pierce and Kitsap Counties -
Get In Touch
(253) 226-4565
Effective Date: May 10, 2025
Business Name: Joe Ross LLC dba Charlie’s
Website: charliestrades.com
Contact: charlie@charliestrades.com
Product Description
By providing your mobile phone number, you consent to receive SMS messages from Joe Ross LLC dba Charlie’s related to appointment confirmations, service updates, promotional offers, and account notifications.
Message Frequency
Message frequency may vary.
You may receive up to 4 SMS messages per month.
Message and Data Rates
Standard message and data rates may apply.
Opting Out
You may opt out of receiving SMS messages at any time by replying with “STOP” to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.
Help and Support
If you need assistance or have questions about our SMS service, reply with “HELP” to any SMS message you receive, or contact our customer support team at charlie@charliestrades.com.
Privacy Policy
Your phone number will be handled in accordance with our Privacy Policy. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Joe Ross LLC dba Charlie’s: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the stated categories in this privacy policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. End users can opt out of receiving further messages by replying STOP or ask for more information by replying HELP. Message frequency varies. Message and data rates may apply.
We collect limited personal information through our contact forms, including:
Name
Phone number
Email address
Service-related messages or inquiries
This information is used solely to respond to your request or schedule service.
We use standard website analytics tools including:
Google Analytics 4 (GA4)
Google Tag Manager (GTM)
Google Search Console (GSC)
These tools may track general site usage such as page visits, browser type, device, and time on site. This data is anonymized and used to improve user experience and website performance. We do not collect sensitive personal data or financial information. This website is managed on behalf of Charlie’s Heating, Cooling & Electrical by Agape Sites, which may assist with analytics, hosting, or maintenance functions. No personal data is shared with third parties for marketing purposes.
Our site may use cookies to support analytics and functional features (such as remembering form entries). By using our site, you consent to the use of cookies in accordance with this policy. You may disable cookies in your browser settings.
We use your submitted information to:
Respond to service inquiries
Schedule or confirm appointments
Improve our website and user experience
Communicate with you regarding services you’ve requested
We do not sell, rent, or share your information with third parties for marketing purposes.
We use standard security protocols to protect your information. However, no online system is completely secure, and we cannot guarantee absolute protection from cyber threats.
Our website may link to third-party resources (e.g., manufacturer websites, review platforms). We are not responsible for the privacy practices of these external sites.
You may contact us at any time to:
Request a copy of any personal data we have on file
Ask us to update or delete your information
Opt out of further contact
To do so, please email: charlie@charliestrades.com
We may update this Privacy Policy periodically. Any changes will be posted here with an updated effective date.
Contact Information:
Joe Ross LLC dba Charlie’s
Fircrest, WA 98466
📧 charlie@charliestrades.com
📞 (253) 228-8585